SKYCIG Privacy Policy

We at SKYCIG understand that your privacy is extremely important and we would like to thank you in advance for your trust. Our Privacy Policy applies to our website products and services.

INFORMATION WE COLLECT

The information we gather from you helps us handle your orders, delivering of products, payment processing, communicating information to you about the status of your order, products, services, occasional promotional material and website updates. Your information helps us to improve our services to you, to prevent fraud or website abuse and enables third parties to follow through with logistics on our behalf. When you create a SKYCIG account or submit any information via telephone, correspondence, E-mail or fax all personal data that is received is securely stored. This includes basic information and personal details such as complete name, address, phone number or fax number and your email address. In order for SKYCIG to provide you with exceptional products and services we use third-party vendors who obtain your information in order to process the service for us related to your purchase. The third parties may include credit card processing companies, call centres, marketing and advertising agencies and freight companies. These companies will also have their individual privacy policy in place to ensure the protection of your information and have access to your data to follow through with their commitments on behalf of SKYCIG. They will not use the same information for other purposes.

COOKIES

Cookies are alphanumeric identifiers that we transfer to your computer's hard drive through your Web browser to make it easier to navigate our website, to help protect your information and to collect information required to make it easier for us to understand what products interest our community. The help menu on the menu bar of most browsers will inform you about how to prevent your browser from accepting new cookies, to notify you when you receive a new cookie and how to disable cookies.

DOES SKYCIG SHARE THE INFORMATION IT RECEIVES?

Your information is extremely important to us and our business is not about selling your information or giving it away, without your prior written approval. The information we collect from our members is intended to improve customer service. Third Party Service Providers such as companies and individuals who to help fulfil orders, deliver products, perform data analysis, offer guidance to our marketing department, provide customer service and process credit card payments are solely performing functions on our behalf. They must have access to the personal information required to perform and complete their duties and functions. If you do not wish to receive promotional material you may ask to be removed from our mailing list at any time. With your consent you will receive notice if and when information about you might be sent to third parties and you will have the opportunity to agree or refuse to agree to the sharing of your information at that time.

HOW SECURE IS THE INFORMATION YOU HOLD ABOUT ME?

Our work is to ensure the protection of your information while it's being transmitted and to continue to provide a secure website and database. We maintain procedural safeguards to protect your information that is collected, stored and disclosed. It is extremely important for you to protect your user login and password from unauthorised access on the computer you use to access your SKYCIG account. Make sure to completely sign off your account when using a shared computer. SKYCIG cannot be held liable for any types of tampering, database errors or fraud.

ARE CHILDREN ALLOWED TO USE SKYCIG?

Absolutely not! SKYCIG has a strict policy of selling its products to adults aged 18 years and older. If SKYCIG believes there is information in our hands from a person under the age of 18 years that has breached our policy, all the account information relating to this person will be deleted immediately.

PRIVACY POLICY NOTICES AND REVISIONS

Like all businesses, SKYCIG will undergo constant changes, meaning that our Privacy Policy and the Conditions of Use change as well. Please check our website on a regular basis and note any recent changes and revisions. From time to time, we may also send out periodic reminders of our notices and conditions, unless you have instructed us not to do so. Unless stated otherwise, our current Privacy Notice applies to all the information we have about you and your account. We stand firm behind the promises we make and will never materially change our practices and policies to make them less protective of the information collected about our customers without the consent of customers affected thereby.